Wilson Whitaker Rynell

Experienced Lawyers

info@wwrlegal.com

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972-248-8080 DALLAS
713-830-2207 HOUSTON
512-691-4100 AUSTIN
wilson whitaker rynell attorneys and counselors at law logo
972-248-8080 DALLAS
713-830-2207 HOUSTON
512-691-4100 AUSTIN

DRAFTING & NEGOTIATING SOFTWARE & MASTER SERVICES AGREEMENTS

in Dallas, Texas

Negotiating SaaS agreements are vital for a well-drafted contract.  Our Dallas licensing lawyers help draft and negotiate software agreements and SaaS Agreements.

SERVICES AND SOFTWARE AGREEMENTS

What Is A Software License Agreement?

A software license is an agreement wherein a software owner provides a licensee certain rights in and to the software. Those rights can include the right to use, modify, create derivative works of, distribute or resell software. A software license, and the rights granted therein, are primarily non-exclusive. Non-exclusive rights allow the copyright owner to further grant the same or similar rights in and to the software to additional third parties. An end-user software license is an example of a non-exclusive license; however, it is not uncommon to see an exclusive software distribution license when the software owner distributes software in certain regions of the country using varying distributors. Our Dallas licensing attorneys can assist you in negotiating and drafting your software license agreements.


Why Do You Need A Software License Agreement?

A software license agreement is essential to protect the software from copyright infringement and software misuse. For instance, the source code of a website, mobile application, or software program must have a license to protect a software developer/owner from the following:

 

  • Software is licensed for use and not sold to a user

 

  • Users cannot abuse the software (e.g., hacking, spamming, reverse engineer, etc.)

 

  • License limits the software owner from liability (e.g., not-error free or uninterrupted)

 

  • The license provides the user warranties (e.g., "As-Is," "As Available," or with limited warranties)

 

  • Clear Licensed terminations (e.g., software owner can terminate a license without recourse)

 

At Wilson Legal Group, our software lawyers utilize a team-based approach with access to multiple attorneys with substantive years of experience in many practice areas. Our Dallas software attorneys can assist in drafting and negotiating software licenses, end-user licenses, and software agreements. 


What Is A Master Services Agreement? 

A Master Services Agreement (MSA) is an agreement between two parties wherein one party provides services to the other party pursuant to a statement of work (SOW).  While the MSA provides the general contractual language governing the parties' relationship, the SOW provides the detailed work to be done under the MSA.  An MSA is designed to streamline the contractual process so parties can focus on the work to be done in one or more SOWs governed by the MSA.  All MSAs contain similar terms and conditions to protect the interests of the parties and generally discuss the responsibilities of the parties as well as their overall working relationship: 

 

  • Intellectual Property Rights: Between the two parties, background technology (i.e., pre-owned intellectual property) may be licensed rather than owned, and the MSA will propose a clear transfer of ownership, or joint ownership, of newly created copyrights and intellectual property.

 

  • Limitations of Liability: The MSA will limit and/or shift liability for certain acts or omissions between the parties.

 

  • Payment Obligations: The MSA will explain how and when the parties will invoice and exchange payment.

 

  • Confidentiality: The parties agree to hold certain materials and discussions in confidence for a certain time.

 

  • Dispute Resolution: The MSA outlines how disputes are to be handled, from escalation to upper management within the parties to mediation and/or arbitration.

 

  • Term & Termination : The MSA should always begin and end with specificity.  Equally important to getting into an agreement is knowing how to get out of the agreement.

 

  • Statement of Work Format : The MSA will most often include a format of the statement of work (SOW) to be used but not the details of the work to be done.  This SOW template is used as the starting point for all detailed work to be governed by the MSA.

 

Dallas Software Attorneys

Our Dallas software lawyers can assist you in drafting master services agreements and statements of work and the software licenses and other agreements supporting your product or service. Whether you are a seasoned software developer or just starting with your business, our lawyers are ready to serve your diverse contractual needs.

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Additional Software Agreement Focus 

What Is Software As A Service (SaaS)?

Software as a service (SaaS) is a software distribution model in which a third-party provider hosts applications that are made available to customers through the internet. SaaS is one of three main categories of cloud computing, alongside infrastructure as a service (IaaS) and platform as a service (PaaS).  Visit our SaaS Agreement page for more information on SaaS Agreements.

What To Include In A Software As A Service (SaaS) Agreement? 

A SaaS agreement is an agreement between a service provider and a customer that sets out the provision and delivery of software services through cloud hosting accessible through the internet. SaaS agreements differ from standard software licensing agreements because they do not involve the installing or downloading of software. It is reasonable for customers to expect that any SaaS application will work at least to the same degree as any locally installed software would work on a customer's personal computers; therefore, SaaS service providers must offer up-time service level commitments designed to support a customer. This support reassures the customer that his or her business won't be significantly impaired by using hosted software. A SaaS service only works if a customer can consistently rely on it. Customary items to be considered in a SaaS agreement include the following:

 

  • SaaS customarily hosted in the cloud by SaaS provider

 

  • No license grant to software, only right of access to use service

 

  • Some licenses for downloaded documents or downloaded materials

 

  • Subscription-based service for a monthly or yearly fee

 

  • Service level commitment for service up-time

 

  • Data customarily hosted by SaaS provider within service and not by customer

 

  • IP owned by the SaaS provider, however, customer owns their data

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