MASTER SERVICE AGREEMENTS

Texas Attorneys

A Master Services Agreement (MSA) should outline party responsibilities, party expectations and provide for a Statement of Work (SOW) format for the work to be performed.

DRAFTING MASTER SERVICE AGREEMENTS

What Is A Master Service Agreement?

A Master Service Agreement (MSA) is a contract and mutual agreement in which the parties involved come to a basic understanding and consensus on the terms accepted for future transactions or agreements. Once an MSA is established, the parties only need to negotiate the specifics of a transaction or agreement, essentially saving time and ensuring that the process is a quick and streamlined one. MSAs are not a guarantee of business, rather just a time-saving tool used to streamline future negotiations.


MSAs are frequent in industry forms, including government and commercial industries in  software development, marketing, or product sales and product development. They should summarize the scope of work to be performed, responsibilities, expectations, and requirements of each party.  MSAs are unique to the nature of each project, considering various scenarios, favorable and unfavorable to each party, and often suggest guidance for how to resolve them. 

Important Considerations For A Master Service Agreement

Common Benefits of a Master Services Agreement

  • MSAs set the foundation to future agreements by having terms already set;
  • MSAs save time by bypassing the load of negotiating every step in a project or agreement;
  • MSAs help prevent misunderstandings, speed up, and simplify future contracts; and
  • Businesses with services transactions that have new projects or contracts that may develop quickly should utilize MSAs.


Common disputes and risks associated with a Master Services Agreement involve:

  • Employee injury or death;
  • Property damage;
  • Unauthorized charges;
  • Product defects;
  • Failure to communicate, meet deadlines, and pay as agreed; and
  • Intellectual property disputes such as copyright disputes and other IP ownership issues.

What Is A Statement of Work?

A Statement of Work (SOW) is a document that outlines the terms and conditions of a particular project or service between two or more parties. These parties will prepare an SOW in a format consistent with the Master Services Agreement (MSA) to which that SOW will be governed. The SOW specifies in clear layman terms what the service provider must do for the customer, reducing the chances of miscommunication between the parties after the work commences. You do not put legalese into an SOW. Any legal terms and conditions belong inside the MSA. The SOW should only be used as a vehicle to define the nature of the work performed. In most cases, the MSA should always control the SOW if there is a conflict between the MSA and the SOW.

Master Services Agreement Disputes

An MSA provides a basis upon which two or more parties enter into work engagements, such as a statement of work (SOW) that define the basic overall legal and work performance terms. A firm MSA with a solid SOW allows all parties to feel secure that the work being done is reasonable and the risks minimized if a dispute arises. A solid Master Services Agreement always provides default rules and risk allocations between the contracting parties, reducing unexpected and unanticipated future liability.

Our attorneys at Wilson Legal Group have over 20 years of protecting and defending businesses, ideas, and personal interests in MSA and SOW disputes.  Having a good MSA is essential and should be narrowly tailored for each industry and purpose to protect the interest of both parties.  We provide advice regarding breaches of MSAs, business litigation disputes, and other contractual drafting assistance, such as the preparation of statements of work (SOWs). 


a blue and orange check mark with the letter w on it as the Wilson Whitaker Rynell Logo

Additional MSA Focus 

Master Services Agreement & Drafting Considerations For Contractual Standard Clauses

MSA Drafting Considerations

CLIENT MATTERS


5,000+


YEARS OF SERVICE

 25+

Award Winning

Recognized in the legal industry as dedicated board-certified lawyers and Rising Stars.

Expert Team

Your project will be handled by legal experts every time. You will have the most experienced attorneys working for you. 

Quality Representation

You’ll find the support you need to ensure that things run smoothly. We’re here to help with all your legal needs.

Meet Our Team

View All
A bartender is pouring whiskey into a glass at a bar.
By John Wilson May 6, 2025
TABC Administrative Proceedings in Texas 
A person is holding a cell phone in front of a book titled artificial intelligence
By John Wilson February 19, 2025
Copyright and Translated Content: Who Owns the Creative Rights? Understanding Copyright Law and Translation Copyright law protects creative work and bestows sole authority over the work upon the creators. For example, the owner of the work of a novel has the right over the work under the concept of the right under the copyright. Courts have found that “the degree of protection afforded by the copyright is measured by what is actually copyrightable in the publication and not by the entire publication.” See, e.g., Dorsey v. Old Sur. Life Ins. Co., 98 F.2d 872, 873 (10th Cir. 1938) (emphasis added). For translations, the situation is not very clear. Translations involve creative judgments over word translation and not the translation of mere words. Hence the knowledge about the applicability of the concept of the right over the work is essential for establishing the right over the work. For example, a Court in the Northern District of California stated that: “ the determinative question is whether Plaintiff holds a valid copyright. ” Signo Trading Intern. Ltd. v. Gordon, 535 F. Supp. 362, 363 (N.D. Cal. 1981). The Signo Trading Court dismissed Plaintiff’s infringement claims because plaintiff did not have a valid copyright as a matter of law in the translations and transliterations at issue because they lacked the “requisite originality.” Id. at 365. Can Translation Be Considered a Creative Process? The Practice of Translating Translation goes beyond the replacement of one word by the equivalent word from the source text. Translating literary work, poetry, and fiction with deeper meanings beyond the surface text is a complex, artistic process. Translating books like The Iliad, for instance, requires the practice of artistic translation to translate the emotions, thoughts, and the culture correctly. Technical Translations and Legal Translations Conversely, technical writing and texts for the law need less creativity and instead value correctness over all else. These writing forms require strict adherence to the original sense, leaving very little room for artistic interpretation. Translations for these writing forms thus typically involve less creative contribution and less potential for the work being protected by copyright. Why Is Creativity Important for Translations for Copyright? Originality when translating For a work to be subject to copyright, some creativity, however slight, is essential. Even when the translation is taken from the work, the translation also includes some creative work by the translator. This creativity can make the translation subject to copyright. A derivative work must “recast, transform[], or adapt[]” a preexisting work and “consist[] of editorial revisions, annotations, elaborations, or other modifications which, as a whole, represent an original work of authorship.” Id. In other words, it must change or alter the pre-existing work’s content and must itself be an original work of authorship. The Supreme Court stated that “ [t]he sine qua non of copyright is originality ” and that “ [t]o qualify for copyright protection, a work must be original to the author. ” Feist Publ’ns, Inc. v. Rural Tel. Serv. Co., Inc., 499 U.S. 340, 361 (1991) at 345. “Original, as the term is used in copyright, means only that the work was independently created by the author (as opposed to copied from other works), and that it possesses at least some minimal degree of creativity.” Id. (citing 1 M. Nimmer & D. Nimmer, Copyright §§ 2.01[A], [B] (1990)). In granting a Rule 12 motion to dismiss, the Signo Trading Court held that: " It is inconceivable that anyone could copyright a single word or a commonly used short phrase, in any language. It is also inconceivable that a valid copyright could be obtained for a phonetic spelling, using standard Roman letters, of such words or phrases. Although lists of words and translations of larger works may be copyrightable, Plaintiff cannot claim credit for any of the elements which make those things copyrightable. For these reasons, Plaintiff does not hold a valid copyright on the translations or transliterations ... " Signo Trading, 535 F. Supp. at 365. The Problem of the Derivative Work However, translations are generally "derivative works" - derived from the work of another. Because of this, the owner or author of the work is generally required to agree to the translation. Translations made illegally can be held under the classification of copyright violations, even when the translator has added creative elements. Who Has the Right over the Translated Work? Employer-Commissioned Translations Ownership of the copyright for the translation work varies. If the translation is commissioned by the owner of the original work, the owner will retain the right. Even when the translator adds creativity by passing over the original emotions and thoughts, the owner will not necessarily lose the right over the translation work. In some circumstances, the translation work can be accredited by the translator without them holding the right over the work. Independent Translations If a translation is performed independently by the translator, the translator can even be identified as the co-author of the translation. Nevertheless, the author typically has the underlying copyright, restricting the translator’s right over the work. Creative Translations from the Public Domain In certain cases, a translation may be creative enough to warrant its own copyright. For example, a translator adapting a classic work or a book in the public domain into modern language may introduce enough originality to qualify for copyright protection. However, direct, word-for-word translations are typically not considered original enough to receive new copyright protection. What About Machine Translations? The Human Creativity Copyright Requirement Machine-generated translations, including those produced by platforms like OpenAI , operate through advanced algorithms that replicate language patterns rather than capture the human touch. Unlike translations crafted by human translators who often infuse cultural insight and genuine emotion into the work, OpenAI's output is rooted in statistical patterns and data. Consequently, while these translations are impressively efficient and accurate, they typically fall short of the originality required for copyright protection. This distinction underscores the human creativity requirement needed to secure a valid copyright . Ultimately, although machine-generated translations serve as powerful tools, they do not offer the same legal and creative protections as those provided by human translators. The Bottom Line: Navigating Copyright in Translations Translations occupy the middle ground under the law of the copyright. Albeit the right of the original author generally has the right under the copyright, the right under the copyright can also be claimed by the translator provided the translation is creative enough. Central considerations here include the creativity the translator has added, the nature of the work being translated, and whether the work is under the public domain. These considerations establish the right of the owner under the copyright for the translation. Why Wilson Whitaker Rynell for Your Copyright Work? At Wilson Whitaker Rynell, our professional lawyers specialize in the practice of copyright law and copyright litigation , including the complex subject matter of translation work. We can provide you with advice about the ownership of your work under the provisions of the copyright, and protect your creative property. If you are the author, the publisher, or the translator, you can rely upon the advice from our firm. Copyright Translation FAQS
A building with a sign that says law offices on it
By John Wilson February 12, 2025
Strategic Legal Representation for Complex Business Litigation
Show More