Technology outsourcing, also known as information-technology outsourcing, is the practice of hiring an external company to handle technology-related tasks on behalf of another company. This outsourcing can include a range of services including software development, data analysis, technical support, infrastructure management, and more.
The need for IT outsourcing usually arises due to a lack of resources and/or the drive for cost reduction within a company. Its used as a cost saving measure because companies can avoid the expense of hiring and training an in-house employee for specific technology tasks.
Technology outsourcing can be a fairly simple process. However, no matter how simple it may be, its important for companies to establish clear information technology outsourcing agreements. Aside from an IT Outsourcing Contract, additional agreements and provisions to consider include: Information Technology Agreements, Software Development Agreements, Non-Disclosure (NDAs), Termination and Breach Provisions, and Indemnification Provisions.
Businesses should always take caution when using a third party for outsourcing work, even if the third party is a well known company in the industry. Technology outsourcing agreements should address the expectations of each party, compensation, time frames, penalties, quality reviews, indemnity, termination, etc.
Information technology outsourcing agreements can be complex documents which is why its important to have an experienced attorney. Our attorneys can draft and revise outsourcing agreements and contracts. Also, we will negotiate agreements to ensure the key concepts are at the center and prevent any surprises. If breaches of contract occur, we will assist with dispute resolution, pursuit of damages, and litigation.
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